Truman Veterans’ Hospital Keeps Focus on Patients, Service

In a time when veterans’ services are often in the news because of issues with the quality of service provided, Truman Memorial Veterans’ Hospital continues to receive recognition for the opposite.

Truman is a four-star facility and was among only 32 VA medical facilities recognized as a “top performer” by The Joint Commission and continues to be ranked in the top 30, which Public Affairs Officer Larry S. Gaither attributed to the overall quality of patient care. He said Truman consistently ranks high in satisfaction for customer service.

Truman has 398 medical staff members, 123 operating beds and provides both inpatient and outpatient services in primary care, medical and surgical specialty care, behavioral health, physical rehabilitation and pharmacy services, as well as serving as a referral center for heart care services. They also offer home-based primary care, a seamless transition clinic for newly enrolled combat veterans, an addiction treatment program, suicide awareness and prevention and support for homeless veterans, among other services.

Serving about 38,000 veterans, Truman maintains eight community-based outpatient clinics located in Jefferson City, Osage Beach, Kirksville, Marshfield, Mexico, Sedalia, St. James and Waynesville. The hospital also has affiliations with the University of Missouri’s School of Medicine, the Sinclair School of Nursing and the School of Health Professionals, among others, providing training opportunities for about 900 students each year.

Truman Memorial Veterans Hospital is landlocked, which limits opportunity for expansion, but there are plans to build a new ICU unit on top of the OR extension that was completed less than two years ago, and plans are also underway to add a new floor to ambulatory care.